Powerful Features

Everything You Need toBuild Better Products

From AI-powered feedback analysis to seamless integrations, cacoon provides all the tools your team needs to collect, organize, and act on user feedback effectively.

Feedback Collection

Comprehensive tools for feedback collection

Multi-Channel Feedback Collection

Collect feedback from Slack, Discord, Teams, web forms, and more in one centralized platform.

  • Unified inbox for all feedback channels
  • Real-time synchronization across platforms
  • Custom feedback forms with branding
  • Public and private feedback forms

AI-Powered Categorization

Automatically categorize feedback by topic, sentiment, and urgency using advanced AI algorithms.

  • Smart topic detection
  • Sentiment analysis (positive, negative, neutral)
  • Priority scoring based on impact
  • Automatic tagging and grouping

Rich Feedback Details

Capture comprehensive feedback with attachments, screenshots, user context, and metadata.

  • File and image attachments
  • User context and metadata
  • Custom fields and tags
  • Voting and reactions

AI & Analytics

Comprehensive tools for ai & analytics

AI Insights & Analytics

Get deep insights into user satisfaction, feature requests, and product performance with AI-powered analytics.

  • Trend analysis and forecasting
  • User satisfaction metrics
  • Feature request tracking
  • Custom reports and dashboards

AI-Powered Roadmap Generation

Transform feedback into actionable roadmap items with AI suggestions for features, timelines, and priorities.

  • Automatic feature extraction
  • Timeline estimation
  • Resource planning suggestions
  • Priority recommendations

Feedback Summarization

Automatically summarize large volumes of feedback into actionable insights and executive reports.

  • Intelligent summarization
  • Executive summaries
  • Theme identification
  • Pattern recognition

Roadmap Management

Comprehensive tools for roadmap management

Strategic Roadmapping

Transform feedback into actionable roadmap items with priority scoring and timeline planning.

  • Visual roadmap timeline
  • Priority-based sorting
  • Status tracking (Planned, In Progress, Completed)
  • Feedback-to-roadmap linking

Public Roadmaps

Share your roadmap publicly to keep users informed and gather more feedback on planned features.

  • Public roadmap pages
  • User voting on features
  • Update notifications
  • Customizable branding

Roadmap Collaboration

Work together with your team to prioritize and plan features with comments, approvals, and workflows.

  • Team comments and discussions
  • Approval workflows
  • Stakeholder alignment
  • Change history tracking

Team Collaboration

Comprehensive tools for team collaboration

Role-Based Access Control

Manage team permissions with granular role-based access control for different team members.

  • Admin, Editor, and Viewer roles
  • Custom permission sets
  • Team member management
  • Invitation workflows

Real-Time Collaboration

Work together seamlessly with real-time updates, comments, and notifications.

  • Real-time updates
  • Comment threads on feedback
  • Mention team members
  • Activity feeds

Workflow Automation

Automate repetitive tasks and workflows to streamline your feedback management process.

  • Automated assignments
  • Status transitions
  • Notification rules
  • Custom workflows

Integrations

Comprehensive tools for integrations

Slack Integration

Receive and respond to feedback directly in Slack with seamless bidirectional sync.

  • Real-time feedback notifications
  • Respond from Slack
  • Status updates
  • Custom channel routing

Discord Integration

Connect your Discord server to automatically collect and manage feedback from your community.

  • Discord bot integration
  • Automatic feedback collection
  • Channel-based routing
  • Community engagement

Microsoft Teams Integration

Bring feedback management into Teams for enterprise collaboration and workflow integration.

  • Teams app integration
  • Notifications in Teams
  • Tab-based interface
  • Enterprise SSO support

Jira Integration

Sync feedback items with Jira tickets for seamless project management and development workflows.

  • Automatic ticket creation
  • Bidirectional sync
  • Status synchronization
  • Custom field mapping

Security & Performance

Comprehensive tools for security & performance

Enterprise Security

Bank-level security with SSO, data encryption, and compliance certifications.

  • SSO integration (SAML, OAuth)
  • Data encryption at rest and in transit
  • GDPR compliance
  • SOC 2 Type II certified

Lightning Fast Performance

Built for speed with real-time updates, instant search, and responsive design.

  • Real-time updates
  • Instant search and filtering
  • Mobile optimized
  • Global CDN delivery

Data Privacy & Control

Complete control over your data with privacy controls, data export, and retention policies.

  • Data export capabilities
  • Retention policies
  • Privacy controls
  • GDPR compliance tools

Why Choose Cacoon?

Built by product teams, for product teams. Every feature is designed to save you time and help you build better products.

Fast Setup

Get started in minutes. No complex configuration required.

AI-Powered

Leverage advanced AI to analyze feedback and generate insights automatically.

Enterprise Ready

Bank-level security, SSO, and compliance certifications.

Ready to Get Started?

Join thousands of teams already using cacoon to build better products with user feedback.

v1.0.0