Get instant access to your Cacoon subscription. Our cloud-based platform delivers your service immediately upon successful payment—no waiting required.
Cacoon is a cloud-based Software-as-a-Service (SaaS) platform. Our service is delivered digitally and made available instantly upon successful payment and account activation.
Upon successful payment confirmation, your account is automatically upgraded with immediate access to all premium features.
Immediately after your purchase, you receive comprehensive access to your subscription benefits.
Simple steps for both new users and existing FREE users to get started.
You'll receive comprehensive email confirmations and welcome information.
Understand what features are available immediately upon subscription.
If you don't see your upgrade immediately, follow these troubleshooting steps.
We maintain high service availability with 24/7 access and minimal downtime.
For ENTERPRISE plan subscribers, integrations are available immediately.
When upgrading from FREE to paid plans, all your data is automatically preserved.
Occasionally, we may need to perform scheduled maintenance.
Advance Notice
At least 48 hours in advance for scheduled maintenance
Duration
Most maintenance completed within 1-2 hours
Our support team is here to help with any delivery or access issues.
Email Support
support@cacoon.appResponse Time
PRO Plan: Within 24 hours
ENTERPRISE Plan: Within 4 hours
We guarantee instant access to your subscription upon successful payment. If you experience any delays or issues accessing your account, please contact our support team immediately, and we'll resolve it as quickly as possible.